London Taxicard Services

how-to-use-your-taxicardTaxicards is a subsidised scheme that provides a way for those who live in London with serious mobility impairments or sight impairment to get around easily. The scheme is funded by the different boroughs of London as well as Transport for London. It is run London Councils.

Using a Taxicard

You can use a Taxicard to book a taxi either by phone or online. If you’re booking by phone then you should use the number you have been given for your contractor. It might be easier to book online depending on the time of day you’re booking. If you book online then you’re also able to track the progress of your vehicle.

When booking a taxi you need to provide the following information –

  • Your full name and Taxicard number
  • The address where you want to be picked up from. If this isn’t your home then try to give specific instructions as to where to pick you up i.e. if there’s more than one exit at a shop or supermarket.
  • The exact address of where you want to go
  • If you use a wheelchair, and if you do - the type of wheelchair
  • If you’ll require assistance getting into and out of the vehicle
  • Your telephone number. This is so you can be easily informed if there’s any problem with your booking

Am I eligible?

The eligibility requirements for a Taxicard vary depending on the borough you live in. Below are some of the criteria that make you eligible for a Taxicard –

  • You are a recipient of the Higher Rate Mobility Component of the Disability Living Allowance
  • You receive 8 points or higher for the Moving Around Activity component of Personal Independance Payment
  • You are registered as blind or severely sight impaired
  • You receive a War Pension Mobility Supplement
  • You receive Higher Rate Attendance Allowance (This only applies in certain boroughs, namely Westminster, Hackney, Barnet, Sutton, Redbridge, Newham and Islington).
  • You are a Blue Badge holder and live in Hammersmith or Fulham

It’s worth pointing out that even if you do not meet the criteria above then you might still qualify for a Taxicard. In order to find out for sure you should apply with your local borough and find out what their exact requirements are. You will be expected to provide medical evidence of your disability and in some cases have a mobility assessment.

Click here for more information on the Taxicard scheme, including how to apply in your local borough.