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Being involved in an accident can be very stressful and it’s easy to forget exactly what steps you should take amidst the chaos. Knowing the correct steps to take after an accident is particularly important for taxi drivers, since you’re not only responsible for your own safety but also the safety of your passengers. With this in mind, below are the key steps to take if you’re involved in a collision.
Check on the safety of your passengers
The first thing to do if you’re involved in a collision is to check on the safety of your passengers. This is, of course, taking into account that you are not seriously injured in any way. If your passengers are hurt then call for an ambulance. Do not attempt to help passengers yourself, especially if they’re suffering from back or neck pain.
Check on the safety of the driver/passengers in the other vehicle(s)
Once you have made sure that your own passengers are OK then check on the safety of the driver and passengers in any other vehicles involved. If you notice that anyone is unconscious or hurt, then again - call for an ambulance.
Exchange insurance information
If nobody is seriously hurt, then the first thing you’ll usually do is exchange information with the other driver. Never consider driving off if you have a collision with another road user. To do so would be committing a criminal offence and would likely lead to your licence being revoked. It’s important that you don’t admit any fault during the interaction you have with the driver of the other vehicle since anything you say to the driver or in earshot of other witnesses could be used against you. Be sure to have your taxi insurance documents with you at all times.
One of the trickiest parts about dealing with insurance claims for insurers is establishing who was at fault. This is why it’s important to gather as much information as you possibly can. If you have a dashcam installed then you should certainly provide your insurance provider with the footage since it could well clear up who was to blame for the collision. You should also take pictures at the scene to show how both cars look after the accident.
Notify your insurance provider
You should notify your insurance provider of the accident as soon as possible. This way that can start working to establish who was at fault for the accident and compensate you if necessary.